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😷 Health & Safety

Your health is our top priority, and we have put special measures in place to keep all guests safe both during and after your activity.

  • Stringent Cleaning - We’ve increased the frequency of disinfecting surfaces and high traffic areas between each tour, and hand sanitizer will be available to all of our guests.
  • Social Distancing - Guests will stay at a safe 6-foot distance during all points of the tour. We also ensure that all staff members will be wearing the necessary PPE.
  • Wellness Checks - Employees receive daily wellness checks to ensure they are healthy and symptom-free. If you or anyone in your group is experiencing symptoms, we will work directly with you to cancel or reschedule your tour.
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Zipline Through Mountains

Our premier 5 Line Zip Tour will have you smiling for days! You will soar high above the Ranch, zipping down a 1420-foot line to the base of Piiholo Hill. For the final ride, enjoy Maui's longest side-by-side zipline!


What to Expect

Meet us on location in the beautiful scenery of Makawao in upcountry Maui. After a safety briefing, our 4x4 ranch vehicle is waiting to take you to the top where you’ll enjoy breathtaking 360-degree views. You will enjoy 5 adrenaline filled lines that have you soaring over mountain forests, gulches, and fields of green. Your final zip is an exhilarating grand finale: Maui’s longest side-by-side zipline that is more than half a mile long and at times 600 feet high!

Don’t wish to zip but want in on the fun? Join your family and friends on tour as a walk-along.


Included

  • 30 minute safety briefing
  • Knowledgeable and friendly tour guides
  • 5 zipline course
  • Side by side ziplining with friends
  • 4x4 off-road ride through the forest
  • Beautiful scenery of Upcountry Maui
  • Light snacks and water
  • Rain ponchos if needed

Age Restrictions

  • Minimum age of 8 years old for Zipline & Treetop Zipline Tours.
  • Guests under 15 years old must be accompanied by a parent, guardian, or chaperone on tour. (Chaperone form required.)
  • Guests between 16 and 17 years old must have a parent or guardian sign waiver to participate.

Weight Restrictions

  • Weight restrictions are between 75 pounds and 275 pounds. Weight limits are strictly enforced, and each guest will be weighed at check in.

Health & Physical Requirements

  • All guests must be capable of moderate to advanced physical activity, carry a 12 pound trolley, walk over uneven/muddy terrain, as well as ascend stairs and ramps.
  • Please no guests with neck, back, shoulder, knee, ankle injuries, heart conditions, or recent surgeries.
  • Pregnant women are not allowed to zipline.
  • Guests must not scuba dive within 24 hours before the tour.

Duration

3 hours

Address

All tours check in at the Outpost building, located at 799 Piiholo Rd, Makawao HI 96768.


Cancellation Policy

– For a 100% refund, cancellations and changes must be made at least 48 hours prior to tour date.
– No refund for cancellations or reschedules within the last 48 hours prior to tour date.
– No-shows will be charged 100% fee.
– If you need to cancel due to illness or medical emergency, we require a doctor’s note from a local Maui doctor/clinic in order to process a full refund.
– All our tours operate RAIN OR SHINE. We do not refund for inclement weather, however, we do provide rain jackets when needed.
– We will cancel tours in the event of lightning or thunder; we will reschedule your tour or refund up to 100% of the tour price if this occurs. Refund amount may be based on proportion of tour completed.
– In high winds or other adverse conditions, Piiholo Ranch Zipline reserves the right to cancel or reschedule tours, based on management’s assessment of conditions. We will reschedule your tour or refund up to 100% of the tour price if this occurs. Refund amount may be based on proportion of tour completed.