I acknowledge the following protocols and agree that we will comply with all of them.
To ensure the health and safety of our guests, staff, and the local community, we have implemented new COVID-19 safety protocols. Please see these new policies below that are required of guests who visit The Umauma Experience:
All guests are required to wear a face-covering (face mask, bandana, face gaiter, etc.) during check-in and when social distancing is not possible. Children under 5 years old are not required to wear a mask. We highly recommend guests bring their own face covering as we may not have enough supplies to accommodate all guests.
While we have been incorporating social distancing in our operation, we also ask that guests work to maintain social distance (6 ft or more) from other guests on the property when possible.
We are currently welcoming kama’aina, military, and those who have finished their mandatory travel quarantines. All guests who are visiting, as well as Hawaii Residents that have traveled outside of the state, will need to show verification that they have completed the mandatory 14-day quarantine or have tested negative on the pre-tests (1 within 72 hours of departure from outside of the state and 1 upon arrival to Hawaii.) For the 14 day quarantine, a plane ticket, hotel stub, and/or car rental agreements can be used to verify this. For the pre-tests, you must provide proof of both negative tests upon check-in.
The best 90 minutes of your vacation begins by zipping up to 65 miles per hour on 9 longlines, over 14 rushing waterfalls, suspension bridges, and treetops. Ages 4 and up will experience exhilarating panoramic views of the Pacific Ocean in this one-of-a-kind tour.
The Big Island’s Umauma Falls zipline has nine (9) long lines with 2 MILES of spectacular ziping, over 14 waterfalls and great ocean views. The first four lines are exciting long dual lines.
If you love waterfalls like we do, this Big Island zipline is what you’re looking for! It has been said by many people who have toured other ziplines that “this is the best zipline on all the Hawaiian Islands.” The Umauma Falls zipline is probably why you came to the Big Island of Hawaii, even if you don’t know it yet.
At line #2, you will have time to view the beautiful scenery which includes a view of a 100 foot waterfall as you look toward the top of Mauna Kea. Most people who live on the Big Island of Hawaii have never seen this beautiful waterfall. You also visit a shelter that overlooks the river as another river joins the mighty UMAUMA. Keep an eye out for the native Hawaiian hawk (I‘o) that lives in this area.
On line #4 you will zip over 2000 feet of river water and many falls. This is so amazing you will pinch yourself that you are actually here.
Cross a 200′ suspension bridge that takes you 100′ over a water filled lava tube and fern grotto to get to line #5. You will get a close up view of the dual waterfall part of the famous UMAUMA FALLS at the end of line #7. You also get to view the FAMOUS FALLS from a special shelter for zipline guests only.
Finally. line #9 sends you back to where you started at the visitors center.
31-313 Old Mamalahoa Hwy, Hakalau, HI 96710
24 hour cancellation policy: Bookings cancelled less than 24 hours before tour time will be charged in full.