During the past few months, our staff has been implementing new procedures for trip operations, modifying our facilities and adjusting our expectations for the 2020/2021 season and beyond.
These changes are aligned with guidelines, recommendations, and mandates from local, state and federal agencies. They include enhanced cleaning protocols, social distancing and adjusting operations to keep all guests and staff safe.
We're going to look a bit different moving forward, but still provide the same high quality service standards that you've come to expect. As a local family-owned business, we truly appreciate your support during these uncertain times and look forward to safely exploring the ocean together soon!
Previously we had a 48 hours cancellation policy. Our new 24 hours hassle-free cancellation policy gives guests the flexibility to change date or get full refund for cancellations made 24 hours before a scheduled tour.
Guests or staff who are feeling sick or know that they have been exposed to COVID-19 are REQUIRED to stay away. If a guest or staff member begin to show any symptoms or feel ill in anyway, they will be asked to leave the tour and our facilities.
Our staff will be wearing face coverings when appropriate during your visit. We require that everyone on our properties and locations have a face covering and use it when in close proximity to others. Failure to comply will result in the tour being cancelled and considered a day of cancellation NOT eligible for refund.
To minimize our eliminate opportunities for transmission, we have designed a limited contact check-in procedure.
We request that guests please limit contact with equipment they are NOT personally using. Our staff have put additional cleaning procedures in place.
All Scuba & Snorkeling equipment, will be cleaned and disinfected after every tour. This includes, BCD, Regulator, Wetsuit, Fins, Booties, Masks, Tanks, Scooters & Boat. All cleaning and sanitizing will be done using procedures and products verified by the CDC and FDA.
Boat will be thoroughly cleaned between every trip
Rental gear will be properly rotated so it is only rented to one guests per day.
Regulators, specifically 2nd stage mouthpiece and internal surfaces, snorkels, BCD Oral Inflator & Masks will face extra protocols for sanitization due to their use.
Brand new mouth pieces will be available for purchase if guests would rather have a brand new mouth piece on regulators and snorkels. ($8)
Trip sizes will be reduced to maintain proper social distancing.
Groups for SHORE DIVES of 4-6 certified divers and groups of 4 non-certified divers will get their own guide
Groups for SHORE DIVES with less than 4 divers have the option to book their own guide for a flat rate ($550+tax, no additional charge for gear for certified divers, $650+tax, no additional charge for gear for non-certified divers or combination of certified/non-certified)
Dive boat capacity for certified divers will be reduced to 4 divers, 1 dive master and 1 captain. Should a group of less than 4 wish to have their own boat tour and crew, this will be available for a flat rate. ($700+tax, no additional charge for gear)
Snorkel boat capacity will be reduced to 8 people, 1 crew, and 1 captain. Should a group of less than 8 wish to have their own boat tour and crew, this will be available for a flat rate ($550+tax, no additional charge for gear.)
We will NO LONGER be providing transportation for any of our tours to help eliminate being in a confined space. Guests will be responsible to use their own method of transportation to get to and from the dive site or snorkel locations. Please pre-arrange a taxi if you don't have a rental car.
All staff are required to frequently wash their hands throughout the day. Guests are also expected to wash their hands regularly and thoroughly before, during and after activities. We will have hand sanitizer in all of our vehicles and on our vessel where hand washing with soap and water is not possible.
Maintain a social distance of 6 feet and avoid direct contact with other people
Avoid touching your eyes, nose and mouth
Make sure you and people around you follow good respiratory hygiene. Cough or sneeze into your elbow or a tissue, and dispose of that tissue right away.
The CDC recommends wearing a cloth face covering and we strictly require this when not in water.
*NOTE: Alcohol-based hand sanitizers are incompatible with compressed gas, especially oxygen-enriched gas. If alcohol-based hand sanitizers are used before filling cylinders, ensure hands are completely dry and all alcohol has evaporated before touching.
It is strongly advised to ensure you use the restroom facilities at the hotel or lodging accommodations prior to arrival. The only facilities we have access to are port-o-johns at the shore dive site and public restrooms at the small boat harbor. Should you need to use one of these facilities, you should be prepared to properly sanitize on your own.
At this time, PADI has not modified liability waivers for COVID-19. However, according to DAN (Divers Alert Network) there are still many unknown questions regarding a diver who has had COVID-19 and wishes to return to diving. If you or anyone in your party has had, thinks you have had or has been exposed to COVID-19, please inform your reservations agent or dive master right away. We will REQUIRE A MEDICAL PROFESSIONAL waiver prior to you joining a tour.
All tours provide snacks and beverages. To help prevent contamination and spread, the staff will be the only one to reach into the bins and will distribute to all guests.
For tours previously with lunch included, this will be discontinued for safety concerns.
With many asking “Why kick when you can fly?” we now offer a daily guide led scuba dive using these state of the art diver propulsion vehicles. Explore the underwater world at a faster pace and get ready to feel the thrill and have fun! Find out why everyone is saying...."You've gotta try it!"
You must be a Scuba Certified to participate...
Our TUSA SAV-7 “With Saddle” diver propulsion vehicles will have you going 2.5 mph and are shaped like a miniature torpedo and are nearly weightless in the water. The comfortable handles and easy-to-operate trigger make these scooters effortless to operate.
The advantages of diving with an underwater scooter are: less energy used, longer bottom times, more distance covered and they’re a ton of fun! This is as close as a diver can get to swimming like a dolphin.
Certified divers will enjoy exploring Kauai’s beautiful reef systems during our scooter scuba dive. All necessary scuba equipment is provided at no additional charge, including a full length wetsuit for extra warmth.
Divers will enjoy an interesting site and marine biology orientation. Our detailed site briefings include an explanation of all aspects of the dive such as depth, topography, marine life and safety procedures.
You cannot participate in any activity above 1000' or 300 meters in elevation within 18 hours after diving. This includes driving and hiking to Waimea Canyon, Taking a Helicopter or Airplane Tour of the island as well as departing island in a commercial aircraft (even if just flying to Oahu). Our staff will have your safety in mind and may prevent you from participating in the scheduled dive.
Minimum Age for Certified Divers is 10 years old
Located at the Sheraton Kauai Resort - 2440 Hoonani Rd, Koloa, HI 96756
Tours cancelled up to 48 hours prior to the scheduled date and time of the tour will not be charged any fees to credit card on file
Tours cancelled less than 48 hours but more than 24 hours prior to the scheduled date and time of the tour will be charged 50% of the tour total to the credit card on file
Tours cancelled less than 24 hours prior to the scheduled date and time of the tour or customers who do not show up to the scheduled tour will be charged 100% of the tour total
PLEASE NOTE: For YOUR SAFETY you cannot participate in any activity above 1000' or 300 meters in elevation within 18 hours after diving. This includes driving and hiking to Waimea Canyon, Taking a Helicopter or Airplane Tour of the island as well as departing island in a commercial aircraft (even if just flying to Oahu). Our staff will have your safety in mind and may prevent you from participating in the scheduled dive. This would result in being considered a "DAY OF CANCELLATION" and therefore will not be eligible for any refund of any kind. If you made a reservation less than 18 hours prior to going above 1000' or 300 meters in elevation, please contact our office outside 48 hours to cancel or reschedule your tour. If you are within our 48 hour cancellation period, the cancellation policy will be in full effect.